Customer Service Vs Professionalism

What does customer service vs professionalism mean to you? At Gold Medal Services we believe in providing the best of both!

To Gold Medal Services, customer service is:

  • Treating every customer as an individual.
  • Taking genuine interest in each customer.
  • Understanding what’s important to them.

To Gold Medal Services, professionalism is:

  • Building trust and confidence with our customers.
  • Being courteous, respectful and responsible.
  • Keeping our promises

We treat every customer as an individual, after all everyone is different. Different personalities, different tastes, different expectations. We listen to our customers needs and wants, always striving to incorporate them into every project we undertake. At GMS want to know what’s important to you so we can deliver a Gold Medal Service every time!

By doing this we hope to earn our customers trust by respecting our customers needs and wants. During every project we undertake we are transparent with our customers. One of Gold Medal Services' core values is integrity. Manners are a given from our team and we take pride in keeping our promises…. If we say we are going to be there at 9am, we will be there at 9am. And if we can’t make it we will let customers know as soon as possible. When committing to a deadline we will do everything in our power to meet that deadline.

Next time you are looking for a reliable Darwin plumber with over 30 years experience, from replacing tap washers to large complex commercial projects look no further than Gold Medal Services. We can do all things plumbing, no job is too big or small. Here at Gold Medal Services we are eager to provide our customers with outstanding service & professionalism, day in day out.

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