We understand that not all plumbing problems can wait. In fact, we have learnt over the years that pipes, toilets and hot water systems break down at very inconvenient times!

Gold Medal Services offers an emergency plumbing services to our customers and we don’t make promises we can’t keep. If we genuinely can’t get to your Darwin plumbing emergency we will let you know.

How to unblock/unclog a sink or shower drain

The best advice is don’t put food scrap, coffee grounds, fat etc down the kitchen sink. In the bathroom, don’t use it to dispose of cotton buds and hair.

To fix, remove the trap and clean it out. Sometimes it will be blocked further down and may require a small sewer machine to clear properly. When you reinstall a sink trap, check that you don't have any leaks by filling up the sink with water and letting it drain.

How to fix a leaking toilet

Toilet leaks occur in the toilet bowl and on the outside of the bowl. The repair will depend on where the water is coming from. Thankfully, all toilets are installed with a small tap that isolates the water to the toilet cistern. It is a good idea to turn the tap on and off regularly to make sure it works when you need it!

Most toilet leaks are repaired by undertaking a full service – inlet and outlet valves. However with a myriad of products on the market toilet repairs can sometimes be a little more complicated. If you are unsure call your local Darwin and Palmerston plumber – Gold Medal Services.

How to fix a blocked/clogged drain

Sewer drains are critical infrastructure – if you have ever had to deal with a blocked toilet you will understand! The most common reasons that drains block/clog are:

  1. The wrong things are being put into the drains – wet wipes, sanitary products, grease, fat,
    food scraps, coffee beans etc
  2. Broken drains – old drains, tree root damage, poor installation.

Once a main drain is blocked/clogged you really need a plumbing contractor with experience in drain
cleaning to do the drain cleaning for you. Gold Medal Services has specialist sewer machines and
jetters to clear most blockages. We also have a sewer CCTV camera which can accurately locate the
damage and provide you with an accurate quote for repairs.

How to fix a leaking hot water system

Leaking hot water systems generally need a plumber. It could be a split tank, a leaking connection, leaking valve or a water pipe leak. Turn the water off to the tank to save water and prevent water damage. Isolate the power (if connected). Call your local Darwin plumber and let them know where it is leaking. An approximate date of manufacture for the unit is really helpful in assisting your plumbing contractor to give the best advice.

How to fix a leaking tap

Find out if the tap is a flickmixer (single tap & spout) or standard turn taps. Sometimes taps are installed with their own isolation taps – so check under the sink or basin to check if you can isolate the water. This will get you out of trouble until a full repair can be done.

A quality tap service for turn taps includes:

  • Removal of handles, buttons, spindles and washers.
  • Reseating of brass face in the breach so that the washer has a flat surface to sit on
  • Spindle service or replacement

How to tell if a pipe is broken

There are a few tell-tale signs that you may have a water leak:

  • A high water bill
  • Dampness or water marks
  • Puddles, drips or gushing water
  • Sound of running water
  • Water loss on the water meter.

Some burst pipes or leaks are easy to spot. You may be able to trace the source of a puddle or drip. You might see water stains on the drywall. If the damage happens on an exposed pipe, you can see the hole. Other leaks are hidden behind walls and not so obvious.

If you suspect a leak, turn off all appliances that use water, and don't use any taps, toilets or other sources of water during the test. Look at the water meter. After 30 minutes, check it again to see if it moved at all during that time. If it did, you have a leak.

Once you know you have a leak, you can do a little more investigating within your home to locate the source. Look for the visible signs of leaks to figure out where the problem lies. Start with obvious spots like toilets, sinks and showers. If you can't find the leak yourself, a plumber can help you find and fix the problem.